Frequently Asked Questions

Find answers to common questions about our courier services below.

Read our commonly asked questions

Enter your tracking ID on our website tracking page for real-time updates on your parcel location and delivery status.

Charges depend on weight and delivery type (Same Day, Next Day, Sub City, Outside City). Check our pricing section for details.

We collect payment at delivery time and remit to your bank account within 7 working days.

Weapons, explosives, flammable materials, illegal drugs, live animals, and items prohibited by Indian law.

Register on our website, complete KYC, and start shipping within 24 hours of approval.

Same Day within metros (order before 12 PM), Next Day for 200+ cities, 2-3 days for other locations.

Contact [email protected] or call 1800-123-4567 within 24 hours of delivery.

Yes! Special rates for 100+ parcels/month. Contact sales for a customized quote.